Returns & Refunds Policy

You may request a return or refund within 14 days of delivery for eligible items.

Process - request a refund from your order page. The seller and/or AVS reviews the request; approved refunds are processed back to your original payment method via Paystack.

Partial refunds - item-level and partial refunds are supported where only part of an order is affected.

Non-returnable - perishable goods, customised items and completed services may not be returnable.

Damaged/incorrect items - report within 48 hours of delivery with photos for priority resolution.